Catriona Pollard

PR and Social Media Expert

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Personal Branding Training

By Catriona Pollard Leave a Comment

PERSONAL BRANDING TRAINING FOR ENTREPRENEURS, LEADERS AND PROFESSIONALS

Knowing how to represent yourself, your values, and your expertise and communicate this to your target audience succinctly is key to success. This is personal branding.

Having a strong personal brand will help you stand out, build connections and improve job opportunities such as landing that coveted new client, career advancement within your organisation and being highly sought after for your skills and service.

Discovering your personal brand is transformational because it forms the basis for connection with others, and this connection is what inspires us and the people we lead, and the people we do business with.

Those with a strong and distinct personal brand more easily cultivate and manage their reputation, credibility and profile. It’s the key to becoming an influencer and gaining trust with the people that matter to you within the organisation (including your team and your stakeholders).

When you uncover your personal brand, you become aware of what you stand for, why people should know you and follow you.

In this highly interactive, hands-on training, you’ll explore and develop your personal brand, the crucial skill of storytelling, and how amplify your profile across your industry and organisation.

Personal Branding Training outcomes

Personal branding – marketing yourself for success

Facilitated by Catriona Pollard, an experienced personal branding coach, this interactive and practical workshop will enable participants to identify their own personal brand and implement practical steps on how to convey their personal brand both online and offline effectively.

As a result of participating in this training you will:

  • Gain an understanding of the importance and relevance of a personal brand. Identify and develop your own personal brand which you can use professionally.
  • Develop your authentic personal brand statement which can be used verbally and in writing.
  • Uncover your stories including your “why” story and influencer/leader story and know how to use them.
  • Identify opportunities to increase the visibility of your personal brand.
  • Have developed the skills to amplify your personal profiles across your organisation, industry and social media.

About your Personal Branding Trainer, Catriona Pollard

Catriona Pollard is one of Australia’s most dynamic and inspiring trainers and speakers. Her insights into personal branding and communications never fail to enlighten, entertain and inspire audiences. With over 20 years of experience in communications and branding, she is an international speaker, TEDx presenter, popular media commentator and leader of a highly successful public relations agency.

Catriona is author of acclaimed book, From Unknown To Expert, which has helped thousands of people across the globe to build their personal brand, use PR and social media to grow their careers and businesses, and inspire them to take action.

Catriona has shared her dynamic and practical expertise with leaders both in Australia and around the world and has run training programs for organisations including DELL, CeBIT, Women on Boards, CEO Institute, Commonwealth Bank, Brita, Outdoor Media Association, Australian Institute of Company Directors, Macquarie University and University of Sydney.

She is renowned for being an inspiring presenter who shares her personal insights and experience to help others, whether it’s with practical advice or shared wisdom. With every presentation Catriona aims to ensure her audience takes away useful insights, specific skills and knowledge that will help them succeed in business and life. S

She has a reputation for being professional, easy to work with, inspiring and a provider of practical skills that participants feel confident to implement straight away.

CONTACT US TO BOOK TRAINING OR MENTORING. 

Filed Under: Personal Branding Tagged With: personal branding

Are you listening?

By Catriona Pollard Leave a Comment

The other day I caught up with someone who described himself as a great listener. Considering 20 minutes into the ‘conversation’ I hadn’t said a word, his idea about talking and listening was a little screwed up.

It made me think about listening. I believe it’s everything. It can be the difference between getting the sale or not, getting a journalist interested in you, or let’s face it….getting a second date.

When I started exploring my personal brand I realised that as an introvert I listen a lot. In a conversation I’ll ask questions, rather than talk. In a meeting I’ll do the same.

But it’s more than just listening. It’s being present. You know when you’re talking to someone and they just don’t seem to be paying attention or they talk over the top of you. That’s annoying and makes you want to ditch the conversation.

Becoming a better listener can improve productivity as well as your ability to influence and negotiate. And who doesn’t want that!? So how can you become a better listener? Here are some thoughts.

Be in the conversation
Don’t think about what you’re going to cook for dinner that night, stare over their shoulder or think about the next thing you want to say. Pay attention and actively hear what they are saying so you can understand, respond and remember the conversation.

Visual cues
Think about the last conversation you were in when the person didn’t show they were listening. I’m sure it impacted how you felt about them. Have eye contact and nod to show you’re listening, as well as verbally with words such as yes and uh huh. You might want to also mirror their body language.

Don’t interrupt
This is one of my pet hates. Don’t interrupt or speak over the person. It frustrates the speaker and makes them feel that their words are not important. We all think and speak at different rates, so allow the other person to speak at their own pace.

I feel that genuine listening is beautiful. You are gifting the person your time and attention and showing them you care. It builds relationships, rapport with colleagues and makes the world a better place.

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Tweetable: Why listening is everything @catrionapollard http://bit.ly/2nG1cZ2

Filed Under: By Catriona Pollard, Personal Branding

Ever get stuck when asked what you do?

By Catriona Pollard Leave a Comment

FUTE Tip 145

Recently I had a journalist email us to let us know that an interview we had set up for him was a disaster. He said the interviewee couldn’t articulately describe what his company did.

The journalist had to interpret the responses, and it resulted in incorrect information about the company being published. Luckily it was an online publication so we got it changed. But it wasn’t the journalist’s fault, it was the interviewee’s.

Whether you’re trying to gain the interest of a potential customer, trying to get the attention of a journalist or simply explaining what you do, having a strong elevator statement is essential.

An elevator statement is a quick summary you use in any situation where you need to explain your business or what you do in a clear and concise manner.

It’s perfect to use when you need to explain to someone with limited knowledge of your industry what you do, how you do it and who you do it for. It should be simple, short, concise and easy to understand.

3 quick tips:

  1. Write down what you do. Get a pen and paper out and write what you do in different ways. Don’t be too particular at this stage as this first step is for generating ideas and getting a feel for descriptive words.
  2. Get another opinion. Once you have made necessary edits and perfected your statement to fit into a 30-60 second time frame, run it by as many people as you can. It helps to do this practice with people you trust that already have some understanding of what you do so they can best provide feedback.
  3. Practice, practice, practice. Now you have your final statement. Write it down and memorise it so you are comfortable delivering it in any situation.

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Tweetable
: Ever get stuck when asked what you do? Here are 3 tips for rocking your elevator statement @CatrionaPollard bit.ly/2gfISX7

Filed Under: Personal Branding, Public Relations, Public Speaking Tagged With: Catriona Pollard, elevator pitch, elevator statement, Interview, speaking

Random acts of kindness

By Catriona Pollard Leave a Comment

FUTE tip 142

I’ve been thinking about kindness lately. How it relates to our lives and how we can actively use it in business.

I was listening to Linda Burney speak the other day at the Women’s Agenda Leadership Awards. If you don’t know her, she is the first Aboriginal woman to be elected to the Australian House of Representatives and if you haven’t heard her maiden speech to Parliament you should watch it.

At the event one of the things Linda talked about was kindness. She said she wanted to bring kindness and grace to Parliament. Hang on…did I hear that right? Kindness in Parliament? A place where so much mistrust and back stabbing occurs, is that even possible?

She also spoke about love: “I want to bring the aspirations and the wishes and the love of the people of Barton to Parliament”. What politician talks about love?

She said she actively decided to focus on kindness in her life, even if it’s the smallest of things, such as helping a neighbour or smiling at a stranger.

Don’t you just love that! I certainly do. So if anyone is going to bring kindness to Parliament, I think it’s going to be Linda.

Sending love ahead

This week I was speaking to a hugely successful business woman, Lorraine Wood, who runs the only hospital of its kind in Australia – South Pacific Private – that treats addiction and mental health. One of the things she does every day is send her love ahead of her. How great is that!

When she goes into the office, she consciously sends her love to the hospital. (An amazing woman, she is 78 and recently fought to get a loan to expand the hospital.) So she thinks about love and kindness every day.

Random acts of kindness

For me, kindness is like the beauty of nature. You don’t notice unless you actively seek it out. We probably all consider ourselves kind. But do we perform acts of kindness every day? Maybe not.

While kindness is a part of my life already, I’m going to make it a priority to act on it every day both in my personal life and business. What about you? Even the smallest of things count.

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Tweetable
: What is the one kind thing you have done today? I want to hear about it @CatrionaPollard http://bit.ly/2e5Lx0V

Filed Under: building a profile, By Catriona Pollard, Personal Branding Tagged With: catriona poll, Catriona Pollard, From Unknown To Expert, kindness, Linda Burney, random acts of kindness, Women's Agenda

Overcoming self-limiting beliefs – TEDx

By Catriona Pollard Leave a Comment

FUTE tip 141

It’s so wonderful to reflect on experiences. Two years ago I did a TEDx talk on a topic close to my heart – overcoming self-limiting beliefs and finding our spotlight moments.

No matter if you are an introvert, extrovert or something in between, many of us struggle to move from the shadows into the spotlight.

Being open to ‘Yes’ enables us to redefine the spotlight, understand we all deserve to be there and share our voice with the world.

From my own personal experience and also from working with people making the transition from unknown to recognised expert, this is what I’ve learnt.

Connect with your why
It takes courage to be truly seen and heard. While we might want to have a desire to move into the spotlight, I believe it needs to have purpose.

It’s about letting our self-limiting beliefs collapse around us and ask the larger question of why? I believe it’s not about literary being in the spotlight, it’s about the synergy and connections you create when you are there.

Be of service
I believe we all have stories to tell that will help others in some way.

We have experience and expertise we have developed in our lives that should be shared because others will benefit from it. The world needs to hear what you have to say.

As soon as I realised that stepping into the spotlight wasn’t as me, it was about you, and what you take away from hearing my voice, it really helped me because I realised I was being of service.

Be yourself
Moving into the spotlight is not about being someone you’re not. Neither is it about changing your personality. It’s about allowing your true self to emerge from the shadows and being illuminated.

And it’s not necessarily about striving and seeking. It can be about standing still and feeling the ground beneath your feet and allowing people to come towards you.

It’s also about being brave enough to be vulnerable. When you are vulnerable you create connections with people because you are speaking your truth, and quite often it’s their truth as well.

Believe in your stories
We live in a world where we are encouraged to compare ourselves to others. As soon as we do this, we start living smaller lives. We start thinking our stories are not as important as theirs.

We need to have the confidence to know our stories are valid, not matter how big or small.

And finally, it’s about being open to yes
Who are you not to shine your light? Who are you not to have a voice? Who are you not to make the world a better place?

It’s not about becoming louder, it’s about becoming bolder. It’s about being open to yes.

Yes is magic. Yes is illuminating. Yes can open up opportunities you never even dreamed of.

So I’ll leave you with a question.

What are you going to say yes to today?

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Tweetable
: Overcoming self-limiting beliefs and finding our spotlight moments @CatrionaPollard @TEDx http://bit.ly/2d2sfeD

Filed Under: Personal Branding, Public Speaking, Thought Leadership Tagged With: Catriona Pollard, Public Speaking, stories, TEDx

My favourite podcast interviews

By Catriona Pollard Leave a Comment

FUTE tip 137

I love doing podcasts. Not my own…but being interviewed on other people’s podcasts. I find them super easy to do. I don’t need to do too much prep, put on makeup, or even leave my office. That’s a win, win, win!

And do you know what is fantastic about podcasters? They need content, all the time. If their show is weekly, they have to find somebody to interview every single week. And you can be that person.

The trick is you need a hook. Just like pitching to the media you have to show them you are an expert, that you have an interesting story to tell and you have great content to share.

I’ve loved every interview, but here are some of my favourite podcast interviews so far:

Inspiring Greatness with Shelley Rodgers – I tell my entrepreneur story, share thoughts on business and how to aspire to live a great life.

Business Addicts with Loren Bartley and Fiona Redding – I loved that they researched me and watched my TEDx talk before the interview. It resulted in a deep discussion about moving from unknown to expert.

Introvert Entrepreneur with Beth Buelow – I love how niche this podcast is – it knows what it’s about! I talk about the challenges I face as an introvert, how I realised that I was the only one holding myself back and that I was completely capable of introducing others to my vision.

Unclassified Woman with Michelle McGrath – So this gets pretty personal, but it’s such an important topic I was willing to share honestly about my life without children and how you are responsible for finding joy and beauty in your own life.

There are so many more great podcast interviews which you can listen to here. Learn how to find and pitch to podcasters here

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Tweetable
: Why @catrionapollard loves being interviewed on podcasts http://bit.ly/2b5Qje8

Filed Under: By Catriona Pollard, Personal Branding, Public Relations, Public Speaking, Thought Leadership Tagged With: Business addicts, Catriona Pollard, entrepreneur, From Unknown To Expert, inspiring greatness, interviews, Introverted Entrepreneur, podcast, podcast interview, unclassified woman

Why copying isn’t cool

By Catriona Pollard Leave a Comment

FUTE TIP 130

I opened my Facebook feed the other day and saw an image of a sculpture. Instantly I was taken aback as it was identical to one of my own unique pieces. Someone had copied my exact design, and was selling them on her website. I know the person quite well, and was shocked that she had done this.

Of course this has happened before. I’ve seen LinkedIn summaries virtually word for word the same as mine. The same with articles and even strategies I’ve created for clients.

So is copying a form of flattery or should we call the person out? And how can you protect yourself from people copying you?

Is it a compliment?
You’ve heard it before: ‘You should consider it a compliment when someone copies you’. I get this sentiment, but I don’t necessarily agree with it. Sure you can get inspiration, but I think it’s pretty rude to blatantly copy someone else’s idea or work.

Be the real deal
We all have experiences, expertise and passion that we have developed over the years that makes us original. I don’t think anyone can copy the heart and soul of your personal or business brand. For me, I’m constantly innovating and re-strategising; growing and expanding my ideas; and trying new things. No one can copy that.

Focus your energy on you
When I saw that image, the first thing I wanted to do was put a “please explain” comment on the Facebook post. But I held back because I wanted to be calm in my response. If they are a copycat, it will be pretty hard to appeal to their good nature! So pick your battles.

Protect yourself
Do everything you can to protect your ideas and work. If you are having a conversation with anyone about an idea or sensitive business information have them sign a Non-disclosure Agreement. Get trademarks and add copyright symbols to all of your work.

Don’t do it yourself
If you are outsourcing any writing use Copyscape to check for online plagiarism before you publish (as you are responsible). Obtain permission to reproduce photographs and articles and clearly note the copyright owner.

There is so much content available to us now and with the social media “comparison” game this can lead to a compelling environment to take others work and ideas. Find muses and inspiration, but don’t copy.

Be original; be your amazing self.

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Tweetable
: Why copying other people’s work and ideas is bad news @CatrionaPollard bit.ly/1NjYEMd

 

Filed Under: Branding, By Catriona Pollard, Personal Branding, Thought Leadership Tagged With: Catriona Pollard, copying, copyright, copyscape, From Unknown To Expert, originality, plagiarism

Personal Branding – When To Say No

By Catriona Pollard Leave a Comment

unEx1

I was recently asked to audition for the ABC TV show Gruen, which is all about advertising.

If you haven’t seen the show, it’s pretty bloke heavy, and they are looking for women to join the panel. (I love that the ABC recognise this and are actively recruiting for women to join the show).

I had a few phone conversations with them, and then agreed to go in for an audition. Mainstream TV would be amazing for my profile and the Gruen has great credentials. Pretty exciting stuff.

Then I thought seriously about it. And I said no.

Crazy, hey? Why say no to something so high profile when it could do amazing things for my personal brand?

That’s the thing – advertising is not my personal brand. PR and social media is. I’m very clear about my niche and have worked very hard to not deviate from it.

Also, I’m not an expert in advertising. I know some stuff, but I wouldn’t call myself an expert and I’m certainly not a thought leader in this area. I want to make sure whatever I do publicly adds value and builds my reputation.

I had to think really seriously about it. Going on TV still scares me, so I had to make sure I wasn’t saying no out of fear, because, as you know, I’m all about saying yes to opportunities and experiences.

So there are times when you have to say no, even when they seem so amazing.

Here are three things to think about when deciding to say yes or no.

1. Think about who you really are. What makes you unique? Think about who you are and what you stand for. What sets you apart from your competitors?

2. Find your niche. It’s important to think about your area of expertise, define your niche, and stick to it. Don’t be vague when defining your niche as it will dilute your brand and confuse your audience.

3. Get your brand out there. It’s one thing to have a strong brand, but it’s not much use if no one knows about it. Start networking with the right audience, publish articles, get up on stage and start a blog on your niche.

Saying no for the right reasons is OK, but saying yes to opportunities even if they scare you is also important for your brand and personal development.

Filed Under: Personal Branding Tagged With: personal branding, personal development

How to market a non-fiction book

By Catriona Pollard Leave a Comment

FUTE-TIP-102

Writing a book and sharing your opinion and expertise is an amazing achievement. But because there are so many non-fiction books available you have to seriously think about how you will market it – even if you have a publisher.

People do want to read your book but you need to be clever about how you get it into their hands. Just because it’s a new book isn’t enough to make it fly off the shelves or get thousands of downloads on Amazon. You need to have a strong marketing strategy to make the most of your literary creation.

Here are the steps you need to think about when marketing your book and getting it into the hands of your readers:

Develop a strategy
I know exactly how stressful and all-consuming producing a book can be, but you need to think about marketing from the moment you write your first word. You do need to take the time to develop a marketing strategy, trust me it will pay off in the long run.

Your strategy should be based on what your objectives are. Do you want to make money from selling your book? Are you going to use it as a tool to be seen as an expert? Are you hoping it will create new business opportunities for you? Whatever they are, your strategy needs to start here.

When you were planning and writing your book you probably already had a target audience in mind so you’re ahead of the game. Your strategy should also include time frames and measureable targets, for instance, by the end of the first six months I want to have ‘sold’ 1,000 books.

Find your tribe
While you may have identified your audience in the initial planning and writing phase, you need to dig a little deeper and understand their habits, who they are and how they consume information.

It is these insights which are going to help you develop tactics that will hopefully put your book in their hands. For instance, if you’re targeting mothers with young children, think about partnering with a popular family blogger and do a book giveaway.

Pre-promote yourself
Before your book is even launched start building your profile so your audience becomes familiar with who you are. Launching a book isn’t enough these days to put you on the map or build trust, you need profile – your book will resonate much more strongly if you’ve already built trust and credibility.

You can do this a number of ways, for instance, pitch yourself as an expert to journalists, develop a personal website, start blogging, get on social media – just make sure everything you do is related to your book and your audience.

Distribution
Think about how people will get a copy of your book. Will it be on Amazon, iTunes or in book stores?

I spent about 12 months building a database through free offers, Facebook ads and lead magnets on my websites and blogs, knowing that a database is key to my Unknown To Expert business model.

When I launched my book, From Unknown To Expert, I offered my database a copy of my book for free for a limited time, and I offered other products that relate to the book.

Another idea is to think about other organisations or people with customer bases similar to your target audience and see if you can do a deal about offering your book to their customer base.

Promote the book, continuously
It’s normal for a new book to get the most attention when it’s just published but marketing a book is a long term activity.

Use PR, social media, speaking, add it to your bio, give it out at networking events – keep looking for ways to get your book into the hands of the audience that matters to you. Create scarcity, do free book offers or bonus offers to keep interest piqued. Or maybe offer discounts at certain times, like the end of the financial year.

Having your book published is a major life achievement. Ensure you make the most of the opportunity and have in place a marketing plan that will help get your book read by the people that matter to you.

 

Filed Under: By Catriona Pollard, Personal Branding, Public Relations Tagged With: building a profile, launching a product, marketing a book, unknown to expert

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About Catriona Pollard

Catriona Pollard - PR and Social Media Expert
Catriona Pollard, social media and PR expert

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